Do i lose factory warranty or support?

Most warranties come with free service and parts for the duration of the warranty. We are not authorized by any OEM, so our service is performed outside of the warranty period in lieu of expensive OEM maintenance contracts.

What about factory software update?

Most robust production systems don’t require software updates. If you are currently running well, future software updates are not likely needed. Factory software updates can generally be purchased ala carte from the OEMs. You will need to evaluate if the offered update actually adds value or efficiency to your equipment.

Are custom materials available?

Our experienced technical staff can assist in writing custom material parameters for custom materials to optimize part printing in FDM, SLA, and SLS technologies.

Can you support multiple systems and sites?

Yes, we offer a variety of maintenance contract options that suit your business. For multiple system sites, we offer customized and discounted contracts.

Do you have the spare parts available to perform the service?

We know that to provide excellent service, we must have access to parts in a timely manner. We understand the systems and stock the necessary parts to keep your downtime to a minimum.

Can pivot provide us materials?

We offer the Argyle line of materials for FDM systems. We currently have ABS, PC-ABS, and Ultem in inventory. We also have used SLA material periodically and verify that it meets specifications for use. Our prices can greatly reduce your material costs and increase margin.

Yes. As our business grows, we will continue to add service engineers and support staff to keep our response times low. If you or a colleague would like to join a team with a proven track record in an exciting, growing industry, please contact us.

3D Printer Repair Technician | 3D Printer Repair Service

On-Site 3d printer repair services by highly trained technician

3D PRINTER REPAIR SERVICE AND 3D PRINTING TECHNICIAN

Pivot is an Authorized Service Partner of 3D Systems™ for their legacy SLA and SLS machines.

Time and materials or SLA maintenance packages are offered on all legacy 3D Systems™ machines: Viper, SLA 3500, SLA 5000, SLA 7000, iPro 8000 and more.
Pivot also services SLS machines including 2500+, HiQ, Vanguard and sPro 60, sPro140, and sPro 230.
We have the largest selection in the Americas of spare parts for legacy systems, including lasers, along with a substantial offering of accessories (wash tanks, PCAs, vats, trays, N2 generators, and chillers).

Pivot AM has trained 3D printer repair technicians and 3d printer fixers in offices across North America including East, Central, and Western USA and Ontario, Canada. Both scheduled repair 3D printer and 3D Printer maintenance and next-day service options are available, with spare parts in hand and 3d printer repair services.

If your machine is down or not performing at optimum levels, call us for a competitive and typically more cost-effective quote than OEM. We quote faster and service systems faster! We’re also trained to repair Stratasys™ production FDM machines. Why schedule service with two companies when Pivot is a one-stop shop?

3D Printer Technician

3D printer Technician

3D PRINTER REPAIR SERVICES

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On-Site 3d printer repair services by highly trained technician

3D Printer Technician

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