Pivot AM is an Authorized Service Partner of 3D Systems® for legacy SLA and SLS machines, and our technicians are also trained to repair Stratasys® Fortus FDM production machines, so you’re not managing two vendors for one 3D printing operation.
| Technology | Models Serviced | Repair Option |
| SLA (Stereolithography) | Viper, SLA 3500, SLA 5000, SLA 7000, iPro 8000 | Time & materials or SLA maintenance packages |
| SLS (Selective Laser Sintering) | 2500+, HiQ, Vanguard, sPro 60, sPro 140, sPro 230 | SLS maintenance plans |
| FDM (Stratasys Fortus) | Fortus and F-Series production machines | Fortus maintenance service |
| Spare parts & accessories | Lasers, wash tanks, PCAs, vats, trays, N2 generators, chillers | Largest inventory in the Americas for legacy systems |
Common 3D Printer Problems We Fix
Most service calls fall into a handful of categories: laser or optics degradation on SLA/SLS systems, resin vat or build-chamber contamination, drive-motor and extruder wear on Fortus FDM machines, and calibration drift after a move or long idle period.
If your printer is producing failed prints, throwing error codes, or running slower than spec, our technicians diagnose the root cause on-site rather than replacing parts by guesswork.
For a full troubleshooting walkthrough, see our guide: How to Fix a Broken 3D Printer: A Guide to 3D Printer Repair
Pivot AM’s trained field service technicians work out of offices across East, Central, and Western USA and Ontario, Canada, with both scheduled repair and next-day service available.
If your machine is down, request a quote for a typically faster, more cost-effective option than OEM service. Need to move a machine instead of repairing it in place? We also handle 3D printer relocation and appraisals. See what other customers say in our testimonials.
3D Printer Technician
