Do i lose factory warranty or support?

Most warranties come with free service and parts for the duration of the warranty. We are not authorized by any OEM, so our service is performed outside of the warranty period in lieu of expensive OEM maintenance contracts.

What about factory software update?

Most robust production systems don’t require software updates. If you are currently running well, future software updates are not likely needed. Factory software updates can generally be purchased ala carte from the OEMs. You will need to evaluate if the offered update actually adds value or efficiency to your equipment.

Are custom materials available?

Our experienced technical staff can assist in writing custom material parameters for custom materials to optimize part printing in FDM, SLA, and SLS technologies.

Can you support multiple systems and sites?

Yes, we offer a variety of maintenance contract options that suit your business. For multiple system sites, we offer customized and discounted contracts.

Do you have the spare parts available to perform the service?

We know that to provide excellent service, we must have access to parts in a timely manner. We understand the systems and stock the necessary parts to keep your downtime to a minimum.

Can pivot provide us materials?

We offer the Argyle line of materials for FDM systems. We currently have ABS, PC-ABS, and Ultem in inventory. We also have used SLA material periodically and verify that it meets specifications for use. Our prices can greatly reduce your material costs and increase margin.

Yes. As our business grows, we will continue to add service engineers and support staff to keep our response times low. If you or a colleague would like to join a team with a proven track record in an exciting, growing industry, please contact us.

Refurbished Stratasys™ Printers

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Refurbished Stratasys™ Printers

A pre-owned refurbished system from Pivot is truly refurbished. We don’t just “shine and ship.” We grew up with these systems and know them inside and out. We inspect the wear items and replace as necessary. We install preventative maintenance kits and print parts prior to shipping. Most systems shipped from Pivot come with a one-year warranty. We stand behind what we sell and are confident in its reliability. We breath new life into systems that the OEMs have deemed obsolete and end of service life.

Looking to expand your additive manufacturing capabilities?
Or considering a rapid prototype machine for the first time?

Pivot can help!

We offer used machines in addition to our expansive line of new production systems. Each manufacturing / prototyping environment has its own unique needs. Let Pivot partner with you to explore which technology and material is best for your needs.

Our Inventory changes frequently, and we are often able to source the right used 3D printer for your organization. Purchasing used with Pivot AM Service is never “As-is Where-is.” We ship and install the machine with our own technicians, and can offer comprehensive training to your staff. Plus, all of our used 3D printers come with a 1 year warranty and optional preventative maintenance contracts are available to ensure that your purchase is a reliable asset for your 3D printing needs.