Servicing older Fortus machines

Stratasys’s Q3 earnings report was released November 13, 2025 and there are some telling statistics. It seems that they’ve been able to stave off the erosion of their market share by focusing on top of market critical production chain environments. Even more illuminating however is despite the focus on leaders of industry they still saw…

Fix or Sell a Fortus machine

This week has been the week of sleeping giants. Talking with a few companies we’ve heard that their Fortus machines sit dormant. The reason? The quotes they received from Stratasys were simply too much to justify getting the machine up and running. However, since these Fortus users had already invested capital into a machine that…

Fortus spare parts

Stratasys mentions in their product lifecycle classification that service contracts are no longer available for Fortus 360mc/400mcs, but that they have parts ‘available’ for repairs. Then why are we hearing from customers that Stratasys is telling them that they’re out of stock on simple replacement items like build envelope lights? If you can’t see inside…

Extend the Life Fortus mc Series

Welcome to the first edition of the Extend the Life Fortus 360 / 400mc Series where we’ll be sharing success stories from the week previous’ service calls. What machines the Pivot team was working on, what they did, and how they got a Pivot customer’s critical path 3D printing technology back up and running. The…

Stable Pricing regardless of Trade Risk

Pivot AM Service, at this time, will NOT be increasing prices on Hardware, Spare Parts or Materials due to Trade Risks. Claiming it is not a price increase Stratasys introduced a 5% Trade Risk Surcharge May 27, 2025 on: Materials, Spare Parts and Hardware. Pivot AM Service is not currently seeing Trade based pricing pressures…

Refurbished Fortus 3d printers

Does anyone else find it ironic or disingenuous that Stratasys is now offering refurbished Fortus 360mc and 400mc machines? For two years the OEM was telling their customers these platforms would no longer be serviced and were being declared End of Life, ostensibly to garner trade ins and sell a new “upgraded” machine. Now the…