Stratasys mentions in their product lifecycle classification that service contracts are no longer available for Fortus 360mc/400mcs, but that they have parts ‘available’ for repairs. Then why are we hearing from customers that Stratasys is telling them that they’re out of stock on simple replacement items like build envelope lights? If you can’t see inside your build chamber maybe then you’ll upgrade.
Pivot has built envelope bulbs and plenty of other replacement parts, including brushes, flickers, tips, blowers, head feed motors, and drive block feed motors. We’re extending the life of these 360mc and 400mc machines. With a warehouse full of replacement parts, we can reliably service and maintain your machine for at least 4 more years. Our preventive maintenance contracts even allow you to lock in your costs as a predictable expense. We also provide spot repairs for teams that don’t want to commit to a contract. If you’re more of a DIY type, we do sell spare parts to empower the consumer.
Related Reading
If you’re weighing your options for an aging 360mc or 400mc, see our guide on whether to retain or replace a Classic or T Class Fortus 360mc or 400mc that’s end of life.
If a drive block motor is the specific part giving you trouble, we’ve also written about repairing faulty Fortus motors versus replacing entire drive blocks.
Stratasys’s product lifecycle classification states that service contracts are no longer available for Fortus 360mc and 400mc machines, although parts are still listed as available for repairs.
Pivot AM stocks build envelope bulbs, brushes, flickers, tips, blowers, head feed motors, and drive block feed motors, along with many other replacement parts for Fortus 360mc and 400mc machines.
With a warehouse stocked with replacement parts, Pivot AM can reliably service and maintain these machines for at least four more years.
Yes. Pivot AM sells spare parts directly to DIY customers and also offers spot repair services for teams that do not want to commit to a maintenance contract.
Yes. Preventative maintenance contracts are available and allow you to make maintenance costs more predictable and easier to budget.
